4th Edition Awards - Customer Experience Excellence Awards

Awards Gallery for the 4th Edition CX Excellence- Bengaluru

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Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

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Note: Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.

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Who can attend?

AGM & Above with at least 3-5 years of experience into Customer Experience from:

– Retail
– Ecommerce
– D2C Brands
– FinTech
– EdTech
– Travel and Digital Native Companies

Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

Who is eligible for purchased passes and becoming a partner sponsor?

– Sales Specialists, Consultants, Analysts, and Marketing Professionals You can contact us if you want to present your solutions/services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared to you via email following your profile review.
Please Note: The paid passes are only available on first come first serve policy.

Who is not eligible to attend?

– Associates, Students, Interns, Freelancers, Researchers
As a business networking platform, our conference & awards shows are purely for business growth, network building and senior professional community engagement. Our target audience only consists of the professionals from the aforementioned business verticals.

If you don’t find your answer, feel free to give us a call or drop us a note

Awards Gallery for the 4th Edition CX Excellence- Bengaluru

Best Customer Engagement Initiative Delivering Business Value (FinTech)

Best Use of Technology to Enhance Customer Experience (FinTech)

Best Use of Technology to Enhance Contact Centre Operations (E-commerce)

Best Use of Technology to Enhance Contact Centre Operations (Digital Lending)

Best AI-Powered Chatbot to Enhance CX (General Insurance)

Best Digital Customer Experience Initiative (FinTech)

Best Use of CRM to Enhance Field Service (Electronics)

Best Customer Feedback Integration Strategy (Fashion Services)

Excellence in Vernacular Language Support in Mobile Banking (Banking)

Best Customer Experience Strategy (TravelTech)

Best AI-Powered Chatbot to Enhance Customer Experience (Hospitality)

Best App-Based Initiative for Customer Loyalty (Building Materials)

Most Effective Customer Feedback Management (FinTech)

Best Tech-Driven Multichannel Customer Engagement Initiative (E-commerce)

Best Customer-Centric Initiative to Enhance Customer Safety (Logistics)

Best Omni-channel Customer Experience Initiative (E-commerce)

Most Effective Feedback-Driven CX Transformation (Automobile)

Best Use of WhatsApp Bot in CX (Vehicle Finance)

Best Digital Customer Experience Initiative (Consumer Electronics)

Best Contact Centre of the Year (Banking)

Woman CX Trailblazer of the Year (E-commerce)

Best Use of AI-Powered Chatbots (Aviation)

Best Contact Centre Initiative (Life Insurance)

Innovative Use of Social Media for Customer Query Resolution (Telecommunications)

Most Effective Real-time Response to Customer Queries (E-commerce)

Best Use of Chat Support (E-commerce)

Best Overall Customer Experience Initiative (Gaming)

Best Customer Experience Team (Healthcare)

Best Use of AI to Enhance Customer Experience (Healthcare)

Best Use of Voice of Customer (PropTech)

Best Customer Centric Culture (Logistics)

Best Use of VoiceBot to Enhance Customer Support (Telecommunications)

Best Omni-channel Customer Experience Initiative (NBFC)

Best Use of Mobile App to Deliver Customer Service (Microfinance)

Best Use of Technology for Personalized Learning (EdTech)

Best Service Excellence Program (Healthcare)

Best CX Training Initiative to Enhance Contact Centre Operations (Logistics)

Best Contact Centre Digitisation Initiative (Housing Finance)

Best Chat Support Initiative (FinTech)

Best Customer Experience Team (Electronics Manufacturing)

Best Overall Customer Experience Initiative (Digital Lending)

CX Professional of the Year (AgriTech)

Excellence in Voice of Customer-Driven Service Recovery (Life Insurance)

Best Use of NPS to Enhance Customer Satisfaction (Logistics)

Best Customer Experience Culture (Consumer Electronics)

Best App-Based Initiative to Enhance Customer Support (Automotive)

Best Service Excellence Strategy (Retail)

Best Digital Customer Experience Initiative (Banking)

Best Use of Voice of Customer (Retail)

Best Multi-Channel CX Initiative (Logistics)

Best Use of Voice of Customer (HealthTech)

Best Customer Loyalty Program for Customer Retention (Food & Beverages)

Best Use of AI-Powered Chatbots to Enhance Customer Service (Electrical Manufacturing)

Best Use of AI to Enhance CX (Hospitality)

Woman CX Trailblazer of the Year (Ride Hailing)

We are here to help you with any query you have

Book your pass for our upcoming event

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