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3rd Edition CX Excellence Awards 2023

The Cognitive Map to Customer’s Mind: Connect, Converse and Coincide

Date: 01st December, 2023 | Location: Hotel Holiday Inn, Aerocity

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About the Event

With the “4th Edition CX Excellence Awards 2024 –Bengaluru Edition”, Quantic India wants to create a seamless customer experience journey for the evolving CX industry. While celebrating the significant contributions of diverse leaders and enterprises, we will highlight concentrated pain points to address all the contemporary issues as a 360 networking platform. The 4th Edition CX Excellence Awards 2024- Bengaluru will play a major role in setting an organized vision at all levels of the function.

Why to Attend the event?

Networking & Collaboration Opportunities

The 4th Edition CX Excellence Awards 2024- Bengaluru, will open a gateway for companies and industry leaders to network and meet each other physically through one-on-one introductions. This will curate scope for a wide range of collaborations.

Exhibiting Opportunities

We invite you to showcase your offerings to the top CX leaders across vivid business verticals who will be actively sharing their knowledge and diverse expertise on emerging concerns of modern Customer Experience and innovation.

Unveil Your Journey to Award-Winning Success

With Award Nomination opportunity, we wish to enhance the scope for celebrating all the Customer experience experts and leaders by felicitating them for their dynamic contribution throughout the Customer journey of modern Customer Experience industry.

Sponsors

Presenting Partner

Communications Partner

Co-Presenting Partner

Powered By Partner

Co- Powered By Partner

Co- Powered By Partner

Exhibit Partner

Exhibit Partner

Exhibit Partner

Lanyard Partner

Media Partner

Who can attend the event?

Chief Customer Experience Officer
Chief Customer Service Officer
Chief Loyalty
Officer
Chief Happiness Officer
Head of Customer Experience
Head of Customer Service
Head of Customer Loyalty
Head of Customer Happiness
EVP, SVP, VP, AVP- Customer Experience

Speakers

Deepika kaushal

Senior Director- Analytics
Piramal Capital & Housing Finance Limited

Vijay Jituri

Head Service Excellence
CRED

Priyaah Sundaraam

Vice President - Head of Customer Experience and Fulfilment
Cleartrip

Fasih Abbas M

Senior Director & Head of Customer Success
Cashfree

Subhajit Chakraborty

Vice President, Customer Experience
mPokket

Gurpreet Jolly

Head - Customer Experience & Service Delivery
AJIO.com

Dhira D.

Deputy General Manager Customer Experience
Duroflex

Mohammed Khazi

Vice President Customer Service
Paytm Payments Bank

Girish Rao

AVP - Product and Partnerships
Route Mobile Limited

Ranjit Kumar

Head Of Customer Experience
Ninjacart

Vindhya Shanmugam

Sr Director - Cx Growth, Search & Payments
Myntra

Padmanaban T A

DGM & Head of Digital Projects
Karnataka Bank

Rajiv N.

GM & Head of Social Media & Customer Experience
Airtel India

Riveena Kaur

Deputy General Manager-Customer Experience
Landmark Group

Arjun K Sriram

Head - Customer Trust and Experience Fast Fashion
Reliance Retail

Ankit Jain

Chief Revenue Officer
OneXtel

Aalok R Pradhan

Head - Contact Centre Ops, CX, COE - Digital & AI
TVS Motor Company

Kalyani Seshadri

Lead - National Customer Experience
Titan Company Limited

Reena Evans

Senior Director of Operations
Acko

Nikhil Godbole

Group Customer Service Head
Jupiter

Priya Chakravarthy

Vice President - Experience

BluSmart

Rishi Tandon

Chief Sales Officer
Smartping

Deepak Maloo

AVP, Food Strategy, Customer Experience & Restaurant Experience
Swiggy

Sourav Ganguly

Head Premier Support
Lenovo

Sunil Bissa

Vice president- Customer Success
Groww

Riji K

SVP-Business Operations & Customer care
Kinara Capital

Praveen Kumar

Assistant General Manager – Products
Route Mobile Limited

Tanuj Diwan

Global Head
SurveySensum

Raj Mruthyunjayappa

Chairman & CEO
Talisma

Hari Balaji

Regional Business Head
Smartping

Nitin Rai

Director - Commercial & Mid-Market Business
Zendesk

Glimpse from the Past Event

Awards Gallery

Best Customer Engagement Initiative Delivering Business Value (FinTech)

Razorpay Software Pvt. Ltd.

Best Use of Technology to Enhance Customer Experience (FinTech)

Moneyview

Best Use of Technology to Enhance Contact Centre Operations (E-commerce)

Flipkart Internet Pvt. Ltd.

See More

We are here to help you with any query you have

Our team is available to help you know more about what we offer. Please share your query with us by filling the relevant details and we shall soon reach you back to help you with it

Share Your Query Below




    Book your pass for our upcoming event

    Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

    • Quantic Business Media Pvt. Ltd: 306, Quantum Tower, Malad West, Mumbai, Maharashtra 400064.

    Register for the Event

    Registrations are open




      Note: Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.

      Check your profile eligibility below

      AGM & Above with at least 3-5 years of experience into Customer Experience from:

      – Retail
      – Ecommerce
      – D2C Brands
      – FinTech
      – EdTech
      – Travel and Digital Native Companies

      Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

      – Sales Specialists, Consultants, Analysts, and Marketing Professionals You can contact us if you want to present your solutions/services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared to you via email following your profile review.
      Please Note: The paid passes are only available on first come first serve policy.

      – Associates, Students, Interns, Freelancers, Researchers
      As a business networking platform, our conference & awards shows are purely for business growth, network building and senior professional community engagement. Our target audience only consists of the professionals from the aforementioned business verticals.

      If you don’t find your answer, feel free to give us a call or drop us a note