About Event

The 2nd Edition of Customer Experience Excellence awards is back with a bang, and after successfully concluding its previous edition Quantic India is all set for its upcoming edition in Bengaluru. In order to make this edition even more interactive, we have modified the agenda to feature more panel discussions and modern solution providers. The topics for discussion will include the future of chatbots, contact centres, and digitizing customer experience. We are excited to bring in new ideas and fresh perspectives on these topics from industry experts!

0
+

Speakers

0
+

Sponsor

0
+

Delegates

Sponsors

Presenting Partner

Co-Presenting Partner

Loyalty & Rewards Partner

Awards Partner

Telecommunications Partner

Exhibit Partner

Speakers

Ajeet Kumar

Chief Operating Officer

Kreditbee

R. Thiru

Chief Operating Officer

Kinara Capital

Avijit Mohapatra

Head of Customer Experience Transformation

Flipkart

Mayank Chawla

Chief Operating Officer

Edenred India

Lakshman Velayutham

CMO

Ujjivan Small Finance Bank

Ankur Agrawal

SVP and Head Customer Experience

Paytm

Varadharajan Ragunathan

Head Monetization & Customer Engagement

Big Basket

Siddharth Doshi

Head of Customer Experience

NoBroker

Raja Sundaram Subramanian

Director – Digital and Emerging Technologies

Expleo

Santosh Chand

Head Customer Happiness

AirAsia India

Ranjit Kumar

Head Customer Experience

Ninjacart

Charandeep Singh

CMO

TVS Credit Services

Anubhav Mehrotra

VP Customer Experience

TATA 1mg

Dinesh Joshi

AGM - Customer Experience

Dunzo

Hemanth Kota

Vice President, Product Management

Myntra

Smitha Kumar

Head Customer Experience

Equitas Small Finance Bank

Vamsi Yeluri

Head Enterprise solutions & Customer Experience

Razorpay

Hemanth Purohit

CEO

Parahit Technologies

Kautuk Malviya

Head - Customer Experience Transformation

Nissan Motors India Private Limited

Tanushree Pathak

CX Strategy Head - BFSI

Phonepe

Prashant Sharma

Vice President - CX, Risk and Payments

Gameskraft

Chaitra VN

Associate Director - Customer Success

Practo

Nikhil Godbole

Group Customer Service Head

Jupiter Money

Priyaah Sundaraam

Vice President - Customer Experience & Fulfilment

Clear Trip

Sachin Jaiswal

Director of Product Management & Customer Service

Swiggy

Reena Evans

Senior Director CX Operations

Acko

Vamsi Yeluri

CEO of Nuacem AI and Chief Evangelist

Smartping

Glimpse from the Event

We are here to help you with any query you have

Our team is available to help you know more about what we offer. Please share your query with us by filling the relevant details and we shall soon reach you back to help you with it

Share Your Query Below




    Book your pass for our upcoming event

    Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

    • Quantic Business Media Pvt. Ltd: 306, Quantum Tower, Malad West, Mumbai, Maharashtra 400064.

    Register for the Event

    Registrations are open




      Note: Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.

      Check your profile eligibility below

      AGM & Above with at least 3-5 years of experience into Customer Experience from:

      – Retail
      – Ecommerce
      – D2C Brands
      – FinTech
      – EdTech
      – Travel and Digital Native Companies

      Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

      – Sales Specialists, Consultants, Analysts, and Marketing Professionals You can contact us if you want to present your solutions/services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared to you via email following your profile review.
      Please Note: The paid passes are only available on first come first serve policy.

      – Associates, Students, Interns, Freelancers, Researchers
      As a business networking platform, our conference & awards shows are purely for business growth, network building and senior professional community engagement. Our target audience only consists of the professionals from the aforementioned business verticals.

      If you don’t find your answer, feel free to give us a call or drop us a note