About Event

With our CX Excellence Awards 2022, Quantic India aims to bring the expertise of 25+ CX & Marketing practitioners to deep dive into designing integrated strategy for elevated customer experience in your company while addressing it as a boardroom agenda for promising accelerated growth in revenues and RoI.

The CX Excellence Awards 2022 will strongly emphasize on valuing the core component of success: with every evolved customer, business evolves too.

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Speakers

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Sponsor

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Delegates

Sponsors

parahit-01-01-2048x1026

Presenting Partner

konnect

Co-Powered by

airtel

Co-Powered by

skit-2

Voice AI Partner

freshwork

Customer Experience partner

cooltrak

CX Analytics Partner

id-central

Corporate Partner

bwi

News Distribution Partner

Speakers

Sameer Narkar

Founder and CEO

Konnect Insights

Shameel Abdul

CEO

 Clootrack

R Thiru

Chief Operating Officer

Kinara Capital

Nanda Gopal V

AVP - Head Of Global Customer Experience

Vauld

Sriram Srinivasan

Head of Digital Banking

Ujjivan Small Finance Bank

Rahul Karthikeyan

Chief Marketing Officer

InterviewBit & Scaler Academy

Shreejith Menon

COO – Operations, Customer Service and Contact Centre

Fincare Small Finance Bank

Pushkina Nautiyal

Chief Marketing Officer

Refyne

Rizwan Shaikh

Vice President Operations - CSD

Rapido

Amit Ambre

Vice President -Delivery

Skit.ai

Rahul Adaniya

VP Marketing

Kotak Life

Abhishek Biswal

Business Head

Airtel IQ

Somdipto Ghosh

Head of Solution Engineering

Freshworks

Karthik_Hariharan_300x300-1-281x300

Karthik Hariharan

SVP - Marketing

Capital Float

Linish Theodore

AVP - Customer Experience

Connect and Heal

Madhur-Acharya-Vice-President-Ecommerce-Lenskart

Madhur Acharya

Vice President, E-Commerce

Lenskart

Vivek Sridhar

Head Enterprise solutions & Customer Experience

Razorpay

Savitri Bobde

Head Of Customer Experience

Niyo Solutions

Fasih Abbas

Senior Director & Head of Customer success

Cashfree

Luvnit Sawhney

Head Of Design

Freo

Ramakrishna M

Senior Director

Coinswitch Kuber

Hemanth Purohit

CEO

Parahit Technologies

Nabeel Ahmed

Chief Marketing Officer

Medapp

Ranjit Kumar

Head Of Customer Experience

Ninjacart

Ashish Himthani

Head Of Customer Service Experience

Tata CLiQ

Saurabh Batra

Head Customer Experience & Growth - Pharma

Udaan

Nirupam Daniel Bose

Director of Customer Success

Furlenco

Mohit Mathur

VP Business Excellence & C ustomer Experience

Vendantu

Agni Chatterjee

Director - CX Design & Strategy

Swiggy

Abhi Das Gupta

Senior director, Customer success

Moglix

Rohit Taneja

Associate Director - Consumer experience

Bombay Shaving Company

Tanaya-Kilara-Chief-of-Customer-Experience-Architect-Cuemath

Tanaya Kilara

Chief of Customer Experience Architect

Cuemath

Glimpse from the Event

Book your pass for our upcoming event

Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

Register for the Event

Registrations are open




    Note: Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.

    Frequently Asked Questions

    If you don’t find your answer, feel free to give us a call or drop us a note

    As we all know that customer are the KING. No company can work in the long run without strategizing their CX. The main purpose of this event is to build a better experience within the industry through network building, knowledge gaining and profile enhancement.

    AGM & Above with at least 3-5 years of experience into Customer Experience from:

    – Retail

    – Ecommerce

    – D2C Brands

    – FinTech

    – EdTech

    – Travel and Digital Native Companies

    Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

    Nominating for the CX Excellence Awards is a chance to highlight your organization’s dedication to delivering exceptional customer experiences. Winning or being shortlisted can elevate your organization’s profile, inspire your workforce, and provide invaluable insights from industry peers, ultimately fueling your journey toward continuous improvement in creating meaningful customer interactions.

    It is a multi-city road show where we try host every new edition of CX Excellence Awards at a new location. . The event is a full day conference filled with vivid interactive activities like Panel Discussions, Awards Felicitation and Network Building. The conference consists of amazing gift winning contests from our partners.

    To participate at the event, please send us your query above mentioning your interest. If you wish to participate for Panel Discussion, nominate for Awards, or partner with us, please specify the interest in the query box above while filling all the other details with it.

    We conduct special announcements for the event on our official LinkedIn. There are welcome posts for the official speakers, sponsors, & event registration announcements that start few months before. You can follow us on LinkedIn at Quantic Business Media Pvt. Ltd.

    We don’t charge you to attend our conferences because they are solely for the benefit of the industry. However, if you work for a solution provider or want to represent yourself, the preceding criteria may alter. Please give us your question based on your area of interest.

    We have vivid promotional activities scheduled for each of our editions. You can follow us on LinkedIn to stay updated on all the promotional activities. There are official speaker and partner announcements along with live event day posts on our official LinkedIn handle.

    If you wish to meet senior industry leaders personally, know more modern solution offerings, or get a chance to win an award for your hard work, we invite you to join us. Each of our editions come with a new theme, new vision and new opportunities.

    – Sales Specialists, Consultants, Analysts, and Marketing Professionals You can contact us if you want to present your solutions/services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared to you via email following your profile review.
    Please Note: The paid passes are only available on first come first serve policy.