Some most amazing stats from the summit

Speakers
0 +
Sponsors
0 +
Delegates
0 +

3rd Edition CX Excellence Awards 2023

The Cognitive Map to Customer’s Mind: Connect, Converse and Coincide

Date: 01st December, 2023 | Location: Hotel Holiday Inn, Aerocity

Some most amazing stats from the summit

Speakers
0 +
Sponsors
0 +
Delegates
0 +

About the Event

With the “3rd Edition CX Excellence Awards 2024- New Delhi”, Quantic India wants to create a seamless customer experience journey for the evolving CX industry. While celebrating the significant contributions of diverse leaders and enterprises, we will highlight concentrated pain points to address all the contemporary issues as a 360 networking platform. The 3rd Edition CX Excellence Awards 2024- New Delhi will play a major role in setting an organized vision at all levels of the function.

Why to Attend the event?

Networking & Collaboration Opportunities

The 3rd Edition CX Excellence Awards 2024- New Delhi, will open a gateway for companies and industry leaders to network and meet each other physically through one-on-one introductions. This will curate scope for a wide range of collaborations.

Exhibiting Opportunities

We invite you to showcase your offerings to the top tech leaders across vivid business verticals who will be actively sharing their knowledge and diverse expertise on emerging concerns of modern Customer Experience and innovation.

Awards Winning Opportunities

With Award Nomination opportunity, we wish to enhance the scope for celebrating all the Customer experience experts and leaders by felicitating them for their dynamic contribution throughout the Customer journey of modern Customer Experience industry.

Sponsor of 2024 Edition

Presenting Partner

Co-presenting Partner

Communication Partner

Powered By Partner

AI Automation Partner

Co- Powered By Partner

Exhibit Partner

Exhibit Partner

Lanyard Partner

Media Partner

Who can attend the event?

Chief Customer Experience Officer
Chief Customer Service Officer
Chief Loyalty
Officer
Chief Happiness Officer
Head of Customer Experience
Head of Customer Service
Head of Customer Loyalty
Head of Customer Happiness
EVP, SVP, VP, AVP- Customer Experience

Speakers

Vineet Rajan

Head of Marketing- SAP Customer Experience
SAP India

Varun Sehgal

Director - Omni Channel

Limeroad.com

Harshavardhan Chauhaan

VP, Chief Marketing & Omnichannel Officer,

Spencer’s Retail

Vikram Singh

Head Customer Experience

PVRINOX Limited

Krishna Gautam

Vice President Customer Experience

Urbanic

Ankit Dixit

Head Of Customer Experience

BeatO

Rahul Tandon

Chief Customer Service Officer

Ecom Express

Writuparna Gupta

Associate Vice President - Customer Experience and Operations

Junglee Games

Apoorva Arora

Head - Process Excellence & Customer Service

Cashify

Vamsi Yeluri

Strategic Advisor
Smartping

Anamika Chatterjee

Heading Customer Service - Retail Finance

Hero FinCorp

Kumar Chandan

Head- Customer Service- North& South

Panasonic

C V Sai

Director- CX & Partner Experience

Urban Company

Ambrash Kapoor

Head - Customer Service

ASICS Corporation

Sunny Gulati

Head of Customer Experience

Bata India Limited

Kautuk Malviya

Head - Customer Experience Transformation

Nissan Motors India Private Limited

Rakesh Yadav

Vice President- Customer Experience

MakeMyTrip

Amit Ranjan

Head of Customer Happiness

Lenskart.com

Vibha Sarin Prabhakar

Chief Experience Officer

Shriram Automall

Dilpreet Singh

Head - Loyalty CRM and Partnerships

ITC Hotels

Sandeep Singh Sachdeva

Head- Customer & Seller Experience

Snapdeal

Sahil Khanna

Director-Consumer Experience & Growth

adidas

Satya Sati

Head Of Customer Service

Lava International Limited

Pritiman Sarkar

Senior Vice President

SBI Cards and Payment Services Ltd

Dipanwita Ray

Head- Customer Experience, Customer Services, VAS & EaaS
Tatapower-ddl

Angad Wadia

VP- Operations & Customer Excellence and Head of Strategic Initiatives

Bajaj Capital Ltd

Gagandeep Singh

SVP & Head - Customer Experience

Niva Bupa Health Insurance

Sudeep Singh

Vice President and Head of CX Business
SAP Indian Subcontinent

Hemanth Purohit

CEO
Parahit

Soumyadeep Bhattacharyya

Regional Head of Customer Acquisition
Infobip

Shuchi Sharma

Sales Engineer, Customer Services
Infobip

Rajratna Kakade

Business Head - Gen AI Solutions
Haptik

Alex Koshy

VP Sales, Asia
Uniphore

Soumadri Sen

Chief Operating Officer
SmartPing

Glimpse from the Past Event

Awards Gallery

CX Professional of the Year in Logistics

Rahul Tandon (Ecom Express Limited)

Emerging Marketer of the Year in D2C

Abhishek Sinha (Sotbella Fashion)

Best Use of Net Promoter Score in Life Insurance

Canara HSBC Life Insurance

See More

We are here to help you with any query you have

Our team is available to help you know more about what we offer. Please share your query with us by filling the relevant details and we shall soon reach you back to help you with it

Share Your Query Below




    Book your pass for our upcoming event

    Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

    • Quantic Business Media Pvt. Ltd: 306, Quantum Tower, Malad West, Mumbai, Maharashtra 400064.

    Register for the Event

    Registrations are open




      Note: Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.

      Check your profile eligibility below

      AGM & Above with at least 3-5 years of experience into Customer Experience from:

      – Retail
      – Ecommerce
      – D2C Brands
      – FinTech
      – EdTech
      – Travel and Digital Native Companies

      Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

      – Sales Specialists, Consultants, Analysts, and Marketing Professionals You can contact us if you want to present your solutions/services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared to you via email following your profile review.
      Please Note: The paid passes are only available on first come first serve policy.

      – Associates, Students, Interns, Freelancers, Researchers
      As a business networking platform, our conference & awards shows are purely for business growth, network building and senior professional community engagement. Our target audience only consists of the professionals from the aforementioned business verticals.

      If you don’t find your answer, feel free to give us a call or drop us a note